1. Introduction

These Hypocampus Premium Subscription Terms apply to your purchase of Hypocampus Premium. Please note that the standalone Hypocampus Premium subscription is no longer available for new purchase. These terms continue to apply to existing active subscribers for the duration of their current subscription.

Hypocampus Premium provides an expansive and evolving array of educational materials tailored to enhance medical knowledge, facilitate EDN exam preparation, and support your medical career. This includes a dynamic selection of question banks and digital literature in various formats such as text, videos, and images. 

Our general terms and conditions available here are hereby incorporated by reference to these Hypocampus Premium Subscription Terms. All the provisions of the general terms and conditions apply to your subscription to Hypocampus Premium. In case of contradiction between the general terms and conditions and the Hypocampus Premium Subscription Terms, these Hypocampus Premium Subscription Terms shall prevail.

2. How to purchase Hypocampus Premium for access to Hypocampus content 

In this section, we set out how a legally binding contract is made between us. 

2.1 Select the subscription of your choice among the offers included on our webpage www.hypocampus.fr/app/payment. Click on Hypocampus Premium plan to subscribe. You must check the terms of any specific subscription before completing it to ensure you understand any restrictions or limitations that may apply. You can find specific details regarding your existing subscription by visiting our website and logging into your account. 

2.2 When you finalise your subscription online, at end of the online subscription process (e.g. when you click on ‘complete’), we will acknowledge it by email. Please note that when subscribing to Hypocampus Premium, you must agree to our payment terms by ticking the relevant checkbox at the complete stage of the purchase process. 

2.3 Your subscription will be deemed accepted once the purchase process is completed (e.g. when you have received an acknowledgment from our payment service provider that the transaction is successfully completed). At this point, a legally binding contract will be in place between you and us and you will be granted access to the subscription services that you have signed up to. We may also contact you to say that we do not accept your subscription request. This is typically for one of the following reasons: the subscription that you are signing up for is unavailable, we cannot authorize your payment, you are not allowed to enter into a subscription with us or there has been a mistake on the pricing or description of our services or subscriptions. 

2.4 We will supply our services and give you access to the Hypocampus Premium content until your subscription expires or is terminated in accordance with these terms and conditions.

3. Subscription, Billing and Payment

3.1 Our Hypocampus Premium plans are available in two formats: (i) a recurring subscription (e.g. monthly), which has no fixed end-date and renews automatically each month until you cancel; or (ii) a purchase pack, which gives you access for a specific fixed duration (i.e. the duration of the program, or a shorter period if you subscribe after commencement). The key differences between the two formats as regards pricing, billing and termination are set out in sections 3.2 to 3.7 below. Hypocampus Premium may also be available as part of pack offers for access to multiple types of content, including other content or features such as La Martingale Content and/or ECOS. For more information on our current offers, please visit www.hypocampus.fr/app/payment. For the avoidance of doubt, in the event you purchase access to multiple types of content through a special pack offer, the components of the offer which are not Hypocampus Premium remain subject to their own specific terms.

3.2 We may change the price for our subscriptions, including any recurring subscription fees from time to time, and will communicate any price changes to you in advance and, if applicable, how you can accept those changes. Additionally, we may, from time to time, offer promotional discounts through sales, packs, or other special offers 

3.3 If you hold a recurring subscription, price changes will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use our services after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing from your current subscription prior to the price change going into effect.  

If you have purchased a fixed-term or “pack” subscription, any price change will not apply for the duration of your current term and will take effect only in relation to any new pack purchased after the change has taken effect. 

3.4 Subject to section 4 below, if you purchase Hypocampus Premium on one of our purchase– packs basis, payment of the subscription fee will be made in a single instalment at the time of subscription. Please note that if you subscribe to a purchase pack after its commencement date, you can still purchase the plan and your fee will be prorated to the duration left to go.  

If you purchase Hypocampus Premium on a monthly subscription basis, you authorize us to charge you automatically each month until you cancel your subscription. 

3.5 For recurring subscriptions, on each subscription anniversary (e.g. each month from the date of your initial confirmation email), your subscription will automatically renew for successive periods of one month on the terms and conditions set forth in these Hypocampus Premium terms and conditions, unless otherwise cancelled or modified by us or cancelled by you prior to each anniversary in accordance with these terms and conditions. 

3.6 You may terminate your recurring subscription with us at any time. For more information about how to terminate your subscription, please visit www.hypocampus.fr/app/payment or contact us at info@hypocampus.fr. 

3.7 If you terminate your Hypocampus Premium subscription, you accept that we shall have no liability or responsibility to you, and that, to the extent permitted by law, we will not refund any amounts that you have already paid. In the event of cancellation not related to your right to cooling off (see section 4 below), you may be responsible for paying the entirety and/or remainder of your current Hypocampus Premium subscription period. Please check your profile page on www.hypocampus.fr for more information about your individual fee-paying subscription and what you will owe in the event of cancellation.

4. Right of withdrawal

You have a 14-day right of withdrawal from the date your subscription is confirmed under French consumer law. To exercise this right, please contact us at info@hypocampus.fr within 14 days of your subscription confirmation.

Where you exercise your right of withdrawal, we will refund your subscription fee. Please note that if you have requested that access to Hypocampus Premium content begin before the end of the withdrawal period – for example by accessing the content – we are entitled under applicable law to retain a proportionate amount corresponding to the period of access you have already benefited from at the date of your withdrawal request. For recurring subscriptions, withdrawal will result in cancellation and a refund of any amounts paid in respect of periods of access not yet commenced.

5. Updates and modifications to Hypocampus content

We may update and modify any content from our Hypocampus Premium plan supplied to you at any time, provided that the content shall always match the description provided to you before you signed up to our services and that such updates or modifications do not materially reduce or degrade our services. 

6. Ownership of Hypocampus Premium content

6.1 As authors of all Hypocampus Premium content, we own, or are the authorized licensee, of all Hypocampus Premium content that we provide to you through your subscription. 

6.2 When you subscribe to our services, you will not own any Hypocampus Premium content you have access to. Instead, we give you a limited, non-exclusive, non-transferable right to access our services and use and enjoy our Hypocampus Premium content in accordance with these terms and conditions. You will not obtain any rights of ownership or other rights (of whatever nature) in any Hypocampus Premium content or in any copies of it. You must not conceal, change or remove any markings which show who owns any digital content such as copyright, registered trademark, or unregistered trademark markings.

7. Use of our services (which includes our website, Hypocampus Premium content and provision of subscriptions)

7.1 Your subscription and access to and use of the Hypocampus Premium content, and services or features, is personal and exclusive to you and you are therefore not permitted to transfer it to any other third party. Accordingly, no other person shall have any rights to enforce your subscription or these Hypocampus Premium Subscription Terms. 

7.2 You can use our services wherever you want in the world but only if you comply with local laws. Please note that some Hypocampus Premium content may not be available outside of France or other countries of the European Union, depending on licensing restrictions. 

7.3 Our provision of subscriptions and Hypocampus Premium content is non-exclusive to you. This means we may supply the same or similar subscription services and Hypocampus Premium content to other users. We may transfer our rights and obligations under these terms to another organisation. We will always notice you in writing if we plan do to this. 

7.4 Your use of the subscription, our website and Hypocampus Premium content may not be: 

• changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or attempt to extract the source code from our services, app, website or any content, except where any of this is allowed by law); 

• combined or merged with, or used in, any other computer program; or 

• distributed or sold by you to any third party.

8. Quality of our Hypocampus Premium content

8.1 As a consumer, you benefit from statutory rights under the French Consumer Code, in particular the “garantie légale de conformité”, which ensures that the Hypocampus Premium content corresponds to the description provided to you and its intended use, for a certain period of time. 

8.2 We must provide you with content that complies with your legal rights. When we supply the Hypocampus Premium content, we will use all reasonable efforts to ensure that it is free from defects, viruses, and other malicious content. However, we do not promise that it is compatible with any third-party equipment except where we have said so on our website, and you acknowledge that there may be minor errors or bugs in it. 

8.3 The quality of the sound and display of our content may vary from one device to another, and may be affected by a variety of factors, including your location, your bandwidth, and the speed of your internet connection. Additionally, the functionality of our site and services or accessibility to our content may vary depending on the version and compatibility of your web browser. We encourage you to use the latest versions of modern web browsers for optimal performance.

9. Suspension and termination

9.1 These terms and conditions will continue to apply to you until suspended or terminated, in accordance with this section 9. If these terms and conditions or your subscription terminates, it will not affect our right to receive any money which you owe to us under these terms and conditions.

9.2 We will take all commercially reasonable efforts to ensure that our services remain in operation; however, you may sometimes experience temporary interruptions. Reasons we may suspend your access to our services include to allow us to deal with technical problems or make minor technical change and to allow us to update our services and content to reflect changes in relevant laws and regulatory or contractual and licensing requirements.

9.3 You may terminate your recurring subscription with us at any time by navigating to your Profile page, and clicking the button to unsubscribe/cancel. Upon unsubscribing, your subscription will cease at the end of the current payment period. For subscriptions based on purchase packs, termination will occur automatically upon the program’s duration expiry. Once expired, your account will revert to a Freemium status.

9.4 We may also terminate these terms and conditions and your subscription or suspend your access to our services and content at any time, including in the event of your actual or suspected unauthorized use of our services and digital content or failure to comply with our general terms and conditions or these Hypocampus Premium Subscription Terms. This includes when you do not pay for any subscription when you are supposed to. 

9.5 We may also suspend or terminate these Hypocampus Premium Subscription Terms and your subscription or if we withdraw our services and content, provided that we give you reasonable notice before doing so. Notwithstanding the foregoing, if you have paid for a subscription that we permanently discontinue (prior to the end of your paid-up subscription period), we will refund you the portion of any pre-paid subscription amounts after our services are permanently discontinued. 

9.6 If we, or you terminate these terms and conditions, or we suspend your subscription or access to our service and content, notwithstanding clause 9.5, you accept that we shall have no liability or responsibility to you, and that (to the extent permitted by law) we will not refund any amounts that you have already paid.

1. Introduction

These ECOS Subscription Terms apply to your purchase of our ECOS offer, which includes both our ECOS Grids and ECOS Bot Feature (together, the “ECOS Features”). Please note that the standalone ECOS subscription is no longer available for new purchase. These terms continue to apply to existing active subscribers for the duration of their current subscription.

Our ECOS Grids provide a structured, non-conversational simulation tool that allows users to train individually or in groups, taking on roles such as intern, patient or examiner, with the system automatically generating the user’s score based on the examiner’s checklist. Access to ECOS Grids is unlimited for the duration of your subscription. 

Our ECOS Bot Feature is an AI-powered chatbot designed to simulate a medical consultation with an interaction between you and a virtual patient, thus enabling you to practice in real-life conditions. Each ECOS Bot Feature simulation is conducted through a “Bot Station.” Your subscription provides access to a defined number of Bot Stations, in accordance with our Fair Use Policy, available here. 

Our general terms and conditions available here are hereby incorporated by reference to these ECOS Subscription Terms and apply to your subscription to ECOS Features. In case of contradiction between the general terms and conditions and the ECOS Subscription Terms, these ECOS Subscription Terms shall prevail. 

Use of the ECOS Bot Feature is also governed by our Fair Use Policy available here, which sets out permitted uses, usage levels, prohibited uses, monitoring, and enforcement measures. In the event of any inconsistency between this Policy and these ECOS Subscription Terms regarding usage limits, monitoring, or enforcement, the Fair Use Policy shall prevail.

2. How to purchase ECOS for access to and use of our ECOS Features

In this section, we set out how a legally binding contract is made between us. 

2.1 Select the subscription of your choice among the offers included on our webpage. Click on our ECOS offer for more information about the Features, conditions of access and use, and pricing. You must check the terms of any specific subscription and all applicable terms and conditions, including the General Terms and Conditions and the Fair Use Policy before completing your subscription to ensure you understand any restrictions or limitations that may apply. You can find specific details regarding your existing subscription by visiting our website and logging into your account. 

2.2 When you finalise your purchase online, at the end of the online purchase process (e.g. when you click on ‘complete’), we will acknowledge it by email. Please note that when subscribing to ECOS, you must agree to our payment terms by ticking the relevant checkbox at the complete stage of the purchase process. 

2.3 Your purchase will be deemed accepted once the purchase process is completed (e.g. when you have received an acknowledgment from our payment service provider that the transaction is successfully completed). At this point, a legally binding contract will be in place between you and us and you will be granted access to the purchase that you have signed up to. We may contact you to say that we do not accept your purchase request. This is typically for one of the following reasons: the purchase that you are signing up for is unavailable, we cannot authorize your payment, you are not allowed to enter into a purchase with us or there has been a mistake on the pricing or description of our services, credit offerings or subscriptions. 

2.4 We will supply our services and give you access to our ECOS Features for the duration of your active subscription or until termination in accordance with these terms. Access to the ECOS Bot Feature remains subject to the measures set out in the Fair Use Policy in cases of non-compliance, including possible suspension or termination of access.

3. Subscription, Billing and Payment

3.1 You can access the ECOS Features through an ECOS subscription, available in two formats: (i) a recurring subscription (e.g. monthly), which has no fixed end-date and renews automatically each month until you cancel; or (ii) a purchase pack, which gives you access for a specific fixed duration (i.e. the duration of the program, or a shorter period if you subscribe after commencement). Under either format, your subscription grants you unlimited access to the ECOS Grid feature for the duration of your subscription, and access to the ECOS Bot Feature in accordance with our Fair Use Policy, available here. The key differences between the two formats as regards pricing, billing and termination are set out in sections 3.2 to 3.7 below.

The ECOS Features may also be available as part of pack offers for access to multiple types of content, including other features such as La Martingale Content and/or Hypocampus EDN Premium. For more information, please visit www.hypocampus.fr/app/payment.  

For the avoidance of doubt, in the event you purchase access to multiple types of content through a special pack offer, the components of the offer which are not ECOS remain subject to their own specific terms. You can always contact info@hypocampus.fr for questions on our packs. 

3.2 We may change the price for our subscriptions from time to time, and will communicate any price changes to you in advance and, if applicable, how you can accept those changes. Additionally, we may, from time to time, offer promotional discounts through sales, packs, or other special offers. 

3.3 If you hold a recurring subscription, any price change will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use the service after the change takes effect. Your rights under Section 9 remain unaffected. 

If you purchase ECOS through a fixed-term subscription or pack, any price change will not apply during your current term and will only apply to new purchases made after the change takes effect. 

3.4 Subject to section 4 below, if you purchase ECOS on a purchase-pack basis, payment of the subscription fee will be made in a single instalment at the time of purchase. Please note that if you subscribe to a purchase pack after its commencement date, you can still purchase the plan and your fee will be prorated to the duration remaining. If you purchase ECOS on a recurring subscription basis, you authorise us to charge you automatically each month until you cancel your subscription.

5. Ownership of ECOS feature and content

5.1 Our ECOS Features, including all intellectual property rights therein, is owned by us or our licensors. 

5.2 We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the AI-powered chatbot for the sole purpose of practicing simulated medical consultations. 

5.3 Any content submitted by you for use in simulated consultations remains your property. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any form, media, or technology. 

6. Use of our ECOS Features

6.1 ECOS Features are designed to simulate medical consultations for the purpose of medical education and training. These features are intended for educational and informational purposes only. The information provided to you by the ECOS Features should not be considered medical advice. You should always seek the advice of a qualified healthcare professional for any medical concerns or questions and any medical decisions should be made in consultation with a qualified healthcare professional. ECOS is not a substitute for professional medical advice, diagnosis or treatment. 

6.2 You agree not to use ECOS for any unlawful or unauthorized purpose, including but not limited to reverse engineering, inserting, uploading, or transmitting any viruses, worms, Trojan horses, malware, or any other malicious code; attempting to gain unauthorized access to any accounts, systems, or networks connected to the ECOS Features; interfering with or disrupting the security or integrity of the ECOS Features or any related systems; using the ECOS Features for harmful, fraudulent, deceptive, offensive, or illegal purposes. You agree to comply with all applicable laws and regulations when using the ECOS Features. 

6.3 Further, you agree that your use of the ECOS Bot Features must also comply with the Fair Use Policy, available here. In particular, your account and the use of all ECOS Bot Features (grids and bots features) is personal and non-transferable, and use of bots, automation, or account sharing is strictly prohibited and could lead to account restrictions. 

6.4 We reserve the right to monitor your use of the ECOS Features and to take appropriate action, including but not limited to suspending or terminating your access, if we believe that you have violated these ECOS Subscription Terms, the Fair Use Policy (in the case of the ECOS Bot Feature), or engaged in any prohibited activities as set out in applicable terms. If you become aware of any unauthorized or prohibited use of the ECOS Features, you agree to promptly notify us and provide any information or assistance that may be requested to investigate and address the issue.

7. Use of AI in ECOS Bot Feature

7.1 The ECOS Bot Feature uses artificial intelligence (AI) technologies to generate interactive simulations of medical consultations between users and virtual patients. These AI-based interactions are intended solely for educational and training purposes, to help users practise and develop clinical reasoning, communication, and examination skills in realistic conditions. 

7.2 Any dialogues, responses, or other outputs generated by the ECOS Bot Feature (“AI Outputs”) are automatically created based on user input, available data, and underlying algorithms. Because such outputs are probabilistic in nature, they may not always be accurate, complete, or contextually appropriate. You remain responsible for reviewing and assessing any information generated by the ECOS Bot Feature before relying on it. The ECOS Bot Feature does not provide, and should not be used as, medical advice, diagnosis, or treatment guidance. 

7.3 We implement reasonable technical and organisational measures to ensure that the ECOS Bot Feature operates transparently and in compliance with applicable laws, including the EU Artificial Intelligence Act (“EU AI Act”). The ECOS Bot Feature is not designed to make autonomous decisions that produce legal or similarly significant effects for users. 

7.4 AI functionalities and outputs are provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties, express or implied, regarding the performance, reliability, or accuracy of the AI Features or AI Outputs, and we shall not be liable for any reliance placed upon them, except where such limitation would be unlawful.

8. Third-Party Service Providers

You acknowledge and agree that the ECOS Features and certain functionalities of the feature may be provided by third-party service providers. You agree to abide by the terms and conditions, privacy policies, and other agreements of the third-party service providers applicable from time to time (and where necessary notified to you via our website). We shall not be responsible or liable for any actions, omissions, or breaches by the third-party service provider, and your use of the ECOS Features is subject to the terms and conditions set forth by the third-party service provider. 

9. Suspension and termination

9.1 These terms and conditions will continue to apply to you until suspended or terminated, in accordance with this section 9. If these terms and conditions or your subscription terminates, it will not affect our right to receive any money which you owe to us under these terms and conditions. 

9.2 We will take all commercially reasonable efforts to ensure that our services remain in operation but sometimes you may experience temporary interruptions. Reasons we may suspend your access to our services include to allow us to deal with technical problems or make minor technical change and to allow us to update our services and content to reflect changes in relevant laws and regulatory or contractual and licensing requirements. 

9.3 Your subscription will continue until the end of your paid term, subject to compliance with our General Terms and Conditions and these ECOS Subscription Terms. Hypocampus may suspend or terminate access if you fail to comply with either of these documents. 

9.4 With respect to the ECOS Bot Feature, your access is also subject to compliance with our Fair Use Policy. In accordance with that Policy, Hypocampus may suspend or terminate your access to in cases of excessive, abusive, or otherwise non-compliant use. 

9.5 We may also suspend or terminate these ECOS Subscription Terms and your subscription or if we withdraw our services and features, provided that we give you reasonable notice before doing so. Notwithstanding the foregoing, if you have paid for a subscription that we permanently discontinue (prior to the end of your paid-up subscription period), we will refund you the portion of any pre-paid subscription amounts after our services are permanently discontinued. 

9.6 If we, or you terminate these terms and conditions, or we suspend your subscription or access to our service and content, notwithstanding clause 9.5, you accept that we shall have no liability or responsibility to you, and that (to the extent permitted by law) we will not refund any amounts that you have already paid.

1. Introduction

These Hypocampus x La Martingale – EDN Joint Pack Subscription Terms (the “EDN Joint Pack Terms”) apply to your purchase of our EDN Joint Pack offer (the “EDN Joint Pack”), which combines Hypocampus EDN content with La Martingale’s medical fact sheets and educational materials (including, in particular, La Martingale Référentiel de Fiches Médicales, La Martingale ECG L’Intégral, La Martingale Imagerie Médicale, La Martingale Examens Complémentaires, and La Martingale Derniers Tours, together with associated summaries, TCS-format questions, and QROC-format questions relating to EDN preparation).

Our general terms and conditions available here are hereby incorporated by reference to these EDN Joint Pack Terms. All the provisions of the general terms and conditions apply to your subscription to the EDN Joint Pack. In case of contradiction between the general terms and conditions and these EDN Joint Pack Terms, these EDN Joint Pack Terms shall prevail.

2. How to purchase the EDN Joint Pack

In this section, we set out how a legally binding contract is made between us.

2.1 Select the subscription of your choice among the offers included on our webpage www.hypocampus.fr/app/payment. Click on the EDN Joint Pack offer for more information about the content, conditions of access and use, and pricing. You must check the terms of any specific subscription before completing it to ensure you understand any restrictions or limitations that may apply. You can find specific details regarding your existing subscription by visiting our website and logging into your account.

2.2 When you finalise your subscription online, at the end of the online subscription process (e.g. when you click on ‘complete’), we will acknowledge it by email. Please note that when subscribing to the EDN Joint Pack, you must agree to our payment terms by ticking the relevant checkbox at the complete stage of the purchase process.

2.3 Your subscription will be deemed accepted once the purchase process is completed (e.g. when you have received an acknowledgment from our payment service provider that the transaction is successfully completed). At this point, a legally binding contract will be in place between you and Hypocampus only, and you will be granted access to the EDN Joint Pack. For the avoidance of doubt, your contract is with Hypocampus and not with La Martingale. We may also contact you to say that we do not accept your subscription request. This is typically for one of the following reasons: the subscription that you are signing up for is unavailable, we cannot authorise your payment, you are not allowed to enter into a subscription with us, or there has been a mistake on the pricing or description of our services or subscriptions.

2.4 We will supply our services and give you access to the EDN Joint Pack until your subscription expires or is terminated in accordance with these terms and conditions.

3. Subscription, Billing and Payment

3.1 Our EDN Joint Pack may be available in one or more of the following formats: (i) a recurring subscription (e.g. monthly), which has no fixed end-date and renews automatically each month until you cancel; or (ii) a purchase pack, which gives you access for a specific fixed duration (i.e. the duration of the program, or a shorter period if you subscribe after commencement). The format(s) currently available for this offer are indicated on our payment page at www.hypocampus.fr/app/payment. The key differences between the two formats as regards pricing, billing and termination are set out in sections 3.2 to 3.7 below.

3.2 We may change the price for our subscriptions, including any recurring subscription fees, from time to time, and will communicate any price changes to you in advance and, if applicable, how you can accept those changes. Additionally, we may, from time to time, offer promotional discounts through sales, packs, or other special offers.

3.3 If you hold a recurring subscription, price changes will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use our services after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing from your current subscription prior to the price change going into effect. 

If you have purchased a fixed-term or “pack” subscription, any price change will not apply for the duration of your current term and will take effect only in relation to any new pack purchased after the change has taken effect.

3.4 Subject to section 4 below, if you purchase the EDN Joint Pack on a purchase-pack basis, payment of the subscription fee will be made in a single instalment at the time of subscription. Please note that if you subscribe to a purchase pack after its commencement date, you can still purchase the plan and your fee will be prorated to the duration remaining. If you purchase the EDN Joint Pack on a monthly subscription basis, you authorise us to charge you automatically each month until you cancel your subscription.

3.5 For recurring subscriptions, on each subscription anniversary (e.g. each month from the date of your initial confirmation email), your subscription will automatically renew for successive periods of one month on the terms and conditions set forth in these EDN Joint Pack Terms, unless otherwise cancelled or modified by us or cancelled by you prior to each anniversary in accordance with these terms and conditions.

3.6 You may terminate your recurring subscription with us at any time. For more information about how to terminate your subscription, please visit www.hypocampus.fr/app/payment or contact us at info@hypocampus.fr.

3.7 If you terminate your EDN Joint Pack subscription, you accept that we shall have no liability or responsibility to you, and that, to the extent permitted by law, we will not refund any amounts that you have already paid. In the event of cancellation not related to your right to cooling off (see section 4 below), you may be responsible for paying the entirety and/or remainder of your current EDN Joint Pack subscription period. Please check your profile page on www.hypocampus.fr for more information about your individual fee-paying subscription and what you will owe in the event of cancellation.

4. Right of withdrawal

You have a 14-day right of withdrawal from the date your subscription is confirmed under French consumer law. To exercise this right, please contact us at info@hypocampus.fr within 14 days of your subscription confirmation.

Where you exercise your right of withdrawal, we will refund your subscription fee. Please note that if you have requested that access to the EDN Joint Pack content begin before the end of the withdrawal period – for example by accessing the content – we are entitled under applicable law to retain a proportionate amount corresponding to the period of access you have already benefited from at the date of your withdrawal request. For recurring subscriptions, withdrawal will result in cancellation and a refund of any amounts paid in respect of periods of access not yet commenced.

5. Updates and modifications to EDN Joint Pack content

We may update and modify any content from the EDN Joint Pack supplied to you at any time, provided that the content shall always match the description provided to you before you signed up to our services and that such updates or modifications do not materially reduce or degrade our services. La Martingale EDN Content may be updated by La Martingale from time to time, in particular to reflect the latest recognised medical guidelines and recommendations.

6. Ownership of EDN Joint Pack content

6.1 Hypocampus owns, or is the authorised licensee of, all content included in the EDN Joint Pack that we provide to you through your subscription. The Hypocampus EDN content is owned by Hypocampus. The La Martingale EDN content is owned by La Martingale and licensed exclusively to Hypocampus for digital distribution on the Platform.

6.2 When you subscribe to our services, you will not own any EDN Joint Pack content you have access to. Instead, we give you a limited, non-exclusive, non-transferable right to access our services and use and enjoy the EDN Joint Pack content in accordance with these terms and conditions. You will not obtain any rights of ownership or other rights (of whatever nature) in any EDN Joint Pack content or in any copies of it. You must not conceal, change or remove any markings which show who owns any digital content such as copyright, registered trademark, or unregistered trademark markings.

7. Use of our services (which includes our website, EDN Joint Pack content and provision of subscriptions)

7.1 Your subscription and access to and use of the EDN Joint Pack content and services is personal and exclusive to you and you are therefore not permitted to transfer it to any other third party. Accordingly, no other person shall have any rights to enforce your subscription or these EDN Joint Pack Terms.

7.2 You can use our services wherever you want in the world but only if you comply with local laws. Please note that some EDN Joint Pack content may not be available outside of France or other countries of the European Union, depending on licensing restrictions.

7.3 Our provision of subscriptions and EDN Joint Pack content is non-exclusive to you. This means we may supply the same or similar subscription services and EDN Joint Pack content to other users. We may transfer our rights and obligations under these terms to another organisation. We will always notify you in writing if we plan to do this.

7.4 Your use of the subscription, our website and EDN Joint Pack content may not be: (i) changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or attempt to extract the source code from our services, app, website or any content, except where any of this is allowed by law); (ii) combined or merged with, or used in, any other computer program; or (iii) distributed or sold by you to any third party.

8. Quality of our EDN Joint Pack content

8.1 As a consumer, you benefit from statutory rights under the French Consumer Code, in particular the “garantie légale de conformité”, which ensures that the EDN Joint Pack content corresponds to the description provided to you and its intended use, for a certain period of time.

8.2 We must provide you with content that complies with your legal rights. When we supply the EDN Joint Pack content, we will use all reasonable efforts to ensure that it is free from defects, viruses, and other malicious content. However, we do not promise that the content is compatible with any third-party equipment except where we have said so on our website, and you acknowledge that there may be minor errors or bugs.

8.3 The quality of the display of our content may vary from one device to another, and may be affected by a variety of factors, including your location, your bandwidth, and the speed of your internet connection. Additionally, the functionality of our site and services or accessibility to our content may vary depending on the version and compatibility of your web browser. We encourage you to use the latest versions of modern web browsers for optimal performance.

9. Suspension and termination

9.1 These terms and conditions will continue to apply to you until suspended or terminated, in accordance with this section 9. If these terms and conditions or your subscription terminates, it will not affect our right to receive any money which you owe to us under these terms and conditions.

9.2 We will take all commercially reasonable efforts to ensure that our services remain in operation; however, you may sometimes experience temporary interruptions. Reasons we may suspend your access to our services include to allow us to deal with technical problems or make minor technical changes, and to allow us to update our services and content to reflect changes in relevant laws and regulatory or contractual and licensing requirements.

9.3 You may terminate your recurring subscription with us at any time by navigating to your Profile page and clicking the button to unsubscribe/cancel. Upon unsubscribing, your subscription will cease at the end of the current payment period. For subscriptions based on purchase packs, termination will occur automatically upon the program’s duration expiry. Once expired, your account will revert to a Freemium status.

9.4 We may also terminate these terms and conditions and your subscription or suspend your access to our services and content at any time, including in the event of your actual or suspected unauthorised use of our services and digital content or failure to comply with our general terms and conditions or these EDN Joint Pack Terms. This includes when you do not pay for any subscription when you are supposed to.

9.5 We may also suspend or terminate these EDN Joint Pack Terms and your subscription if we withdraw our services and content or if our agreement with La Martingale comes to an end or is suspended, provided that we give you reasonable notice before doing so. Notwithstanding the foregoing, if you have paid for a subscription that we permanently discontinue (prior to the end of your paid-up subscription period), we will refund you the portion of any pre-paid subscription amounts after our services are permanently discontinued.

9.6 If we, or you, terminate these terms and conditions, or we suspend your subscription or access to our services and content, notwithstanding clause 9.5, you accept that we shall have no liability or responsibility to you, and that (to the extent permitted by law) we will not refund any amounts that you have already paid.

Hypocampus x La Martingale – ECOS Joint Pack Subscription Terms

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE SUBSCRIBING TO OUR ECOS JOINT PACK OFFER.

Last update: 2026-06-09

1. Introduction

These Hypocampus x La Martingale – ECOS Joint Pack Subscription Terms (the “ECOS Joint Pack Terms”) apply to your purchase of our ECOS Joint Pack offer (the “ECOS Joint Pack”), which combines Hypocampus ECOS content (including ECOS stations, available in grid and/or bot format) with La Martingale’s ECOS-related educational materials, consisting of ECOS La Martingale medical fact sheets and the ECOS methodology book. 

Our general terms and conditions available here are hereby incorporated by reference to these ECOS Joint Pack Terms. All the provisions of the general terms and conditions apply to your subscription to the ECOS Joint Pack. In case of contradiction between the general terms and conditions and these ECOS Joint Pack Terms, these ECOS Joint Pack Terms shall prevail. 

Please note that your use of the Hypocampus ECOS Features included in the ECOS Joint Pack (including the ECOS Bot Feature) also remains subject to our ECOS Subscription Terms and our Fair Use Policy, available here.

2. How to purchase the ECOS Joint Pack

In this section, we set out how a legally binding contract is made between us.

2.1 Select the subscription of your choice among the offers included on our webpage www.hypocampus.fr/app/payment. Click on the ECOS Joint Pack offer for more information about the content, conditions of access and use, and pricing. You must check the terms of any specific subscription and all applicable terms and conditions, including the General Terms and Conditions and the Fair Use Policy, before completing your subscription to ensure you understand any restrictions or limitations that may apply. You can find specific details regarding your existing subscription by visiting our website and logging into your account.

2.2 When you finalise your subscription online, at the end of the online subscription process (e.g. when you click on ‘complete’), we will acknowledge it by email. Please note that when subscribing to the ECOS Joint Pack, you must agree to our payment terms by ticking the relevant checkbox at the complete stage of the purchase process.

2.3 Your subscription will be deemed accepted once the purchase process is completed (e.g. when you have received an acknowledgment from our payment service provider that the transaction is successfully completed). At this point, a legally binding contract will be in place between you and Hypocampus only, and you will be granted access to the ECOS Joint Pack. For the avoidance of doubt, your contract is with Hypocampus and not with La Martingale. We may also contact you to say that we do not accept your subscription request. This is typically for one of the following reasons: the subscription that you are signing up for is unavailable, we cannot authorise your payment, you are not allowed to enter into a subscription with us, or there has been a mistake on the pricing or description of our services or subscriptions.

2.4 We will supply our services and give you access to the ECOS Joint Pack until your subscription expires or is terminated in accordance with these terms and conditions. Access to the ECOS Bot Feature included in the ECOS Joint Pack remains subject to the measures set out in the Fair Use Policy in cases of non-compliance, including possible suspension or termination of access.

3. Subscription, Billing and Payment

3.1 Our ECOS Joint Pack may be available in one or more of the following formats: (i) a recurring subscription (e.g. monthly), which has no fixed end-date and renews automatically each month until you cancel; or (ii) a purchase pack, which gives you access for a specific fixed duration (i.e. the duration of the program, or a shorter period if you subscribe after commencement). The format(s) currently available for this offer are indicated on our payment page at www.hypocampus.fr/app/payment. The key differences between the two formats as regards pricing, billing and termination are set out in sections 3.2 to 3.7 below.

For more information on our current offers, please visit www.hypocampus.fr/app/payment. Your access to the ECOS Grid feature is unlimited for the duration of your subscription. Your access to the ECOS Bot Feature is subject to a defined number of Bot Stations in accordance with our Fair Use Policy, available here.

3.2 We may change the price for our subscriptions, including any recurring subscription fees, from time to time, and will communicate any price changes to you in advance and, if applicable, how you can accept those changes. Additionally, we may, from time to time, offer promotional discounts through sales, packs, or other special offers.

3.3 If you hold a recurring subscription, price changes will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use our services after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing from your current subscription prior to the price change going into effect. If you have purchased a fixed-term or « pack » subscription, any price change will not apply for the duration of your current term and will take effect only in relation to any new pack purchased after the change has taken effect.

3.4 Subject to section 4 below, if you purchase the ECOS Joint Pack on a purchase-pack basis, payment of the subscription fee will be made in a single instalment at the time of subscription. Please note that if you subscribe to a purchase pack after its commencement date, you can still purchase the plan and your fee will be prorated to the duration remaining. If you purchase the ECOS Joint Pack on a monthly subscription basis, you authorise us to charge you automatically each month until you cancel your subscription.

3.5 For recurring subscriptions, on each subscription anniversary (e.g. each month from the date of your initial confirmation email), your subscription will automatically renew for successive periods of one month on the terms and conditions set forth in these ECOS Joint Pack Terms, unless otherwise cancelled or modified by us or cancelled by you prior to each anniversary in accordance with these terms and conditions.

3.6 You may terminate your recurring subscription with us at any time. For more information about how to terminate your subscription, please visit www.hypocampus.fr/app/payment or contact us at info@hypocampus.fr.

3.7 If you terminate your ECOS Joint Pack subscription, you accept that we shall have no liability or responsibility to you, and that, to the extent permitted by law, we will not refund any amounts that you have already paid. In the event of cancellation not related to your right to cooling off (see section 4 below), you may be responsible for paying the entirety and/or remainder of your current ECOS Joint Pack subscription period. Please check your profile page on www.hypocampus.fr for more information about your individual fee-paying subscription and what you will owe in the event of cancellation.

4. Right of withdrawal

You have a 14-day right of withdrawal from the date your subscription is confirmed under French consumer law. To exercise this right, please contact us at info@hypocampus.fr within 14 days of your subscription confirmation.

Where you exercise your right of withdrawal, we will refund your subscription fee. Please note that if you have requested that access to the La Martingale ECOS content or use of the ECOS Features begin before the end of the withdrawal period – for example by accessing the La Martingale materials or beginning to use the ECOS Grid or ECOS Bot Feature – we are entitled under applicable law to retain a proportionate amount corresponding to the period of access or use you have already benefited from at the date of your withdrawal request. For recurring subscriptions, withdrawal will result in cancellation and a refund of any amounts paid in respect of periods not yet commenced.

5. Updates and modifications to ECOS Joint Pack content

We may update and modify any content from the ECOS Joint Pack supplied to you at any time, provided that the content shall always match the description provided to you before you signed up to our services and that such updates or modifications do not materially reduce or degrade our services. La Martingale ECOS Content may be updated by La Martingale from time to time, in particular to reflect the latest recognised medical guidelines and recommendations.

6.  Ownership of ECOS Joint Pack content

6.1 Hypocampus owns, or is the authorised licensee of, all content included in the ECOS Joint Pack that we provide to you through your subscription. The Hypocampus ECOS content (including ECOS stations) is owned by Hypocampus. The La Martingale ECOS content is owned by La Martingale and licensed to Hypocampus for digital distribution on the Platform.

6.2 When you subscribe to our services, you will not own any ECOS Joint Pack content you have access to. Instead, we give you a limited, non-exclusive, non-transferable right to access our services and use and enjoy the ECOS Joint Pack content in accordance with these terms and conditions. You will not obtain any rights of ownership or other rights (of whatever nature) in any ECOS Joint Pack content or in any copies of it. You must not conceal, change or remove any markings which show who owns any digital content such as copyright, registered trademark, or unregistered trademark markings.

6.3 All ECOS Joint Pack content, and in particular the La Martingale ECOS Content, is made available to you for your personal use only. You must not redistribute, share, or make available any part of the ECOS Joint Pack content, in whole or in part, on any network, platform, or public channel. Where a PDF export or print function is made available to you in respect of La Martingale ECOS Content, this is provided solely for your own personal study purposes and does not entitle you to share or distribute that content.

7. Use of our services (which includes our website, ECOS Joint Pack content and provision of subscriptions)

7.1 Your subscription and access to and use of the ECOS Joint Pack content and services is personal and exclusive to you and you are therefore not permitted to transfer it to any other third party. Accordingly, no other person shall have any rights to enforce your subscription or these ECOS Joint Pack Terms.

7.2 You can use our services wherever you want in the world but only if you comply with local laws. Please note that some ECOS Joint Pack content may not be available outside of France or other countries of the European Union, depending on licensing restrictions.

7.3 Our provision of subscriptions and ECOS Joint Pack content is non-exclusive to you. This means we may supply the same or similar subscription services and ECOS Joint Pack content to other users. We may transfer our rights and obligations under these terms to another organisation. We will always notify you in writing if we plan to do this.

7.4 Your use of the subscription, our website and ECOS Joint Pack content may not be: (i) changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or attempt to extract the source code from our services, app, website or any content, except where any of this is allowed by law); (ii) combined or merged with, or used in, any other computer program; or (iii) distributed or sold by you to any third party.

7.5 Your use of the ECOS Features included in the ECOS Joint Pack must comply with our Fair Use Policy, available here. In particular, your account and use of all ECOS Features (grids and bot features) is personal and non-transferable, and use of bots, automation, or account sharing is strictly prohibited and could lead to account restrictions. The ECOS Bot Feature is designed for educational and training purposes only and does not constitute medical advice, diagnosis, or treatment.

8. Quality of our ECOS Joint Pack content

8.1 As a consumer, you benefit from statutory rights under the French Consumer Code, in particular the « garantie légale de conformité », which ensures that the ECOS Joint Pack content corresponds to the description provided to you and its intended use, for a certain period of time.

8.2 We must provide you with content that complies with your legal rights. When we supply the ECOS Joint Pack content, we will use all reasonable efforts to ensure that it is free from defects, viruses, and other malicious content. However, we do not promise that the content is compatible with any third-party equipment except where we have said so on our website, and you acknowledge that there may be minor errors or bugs.

8.3 The quality of the sound and display of our content may vary from one device to another, and may be affected by a variety of factors, including your location, your bandwidth, and the speed of your internet connection. Additionally, the functionality of our site and services or accessibility to our content may vary depending on the version and compatibility of your web browser. We encourage you to use the latest versions of modern web browsers for optimal performance.

8.4 The ECOS Bot Feature included in the ECOS Joint Pack uses artificial intelligence (AI) technologies to generate interactive simulations of medical consultations. AI-generated outputs are probabilistic in nature and may not always be accurate, complete, or contextually appropriate. You remain responsible for reviewing and assessing any information generated by the ECOS Bot Feature before relying on it. AI functionalities and outputs are provided « as is » and « as available ». To the fullest extent permitted by law, we make no warranties, express or implied, regarding the performance, reliability, or accuracy of the AI features or AI outputs, and we shall not be liable for any reliance placed upon them, except where such limitation would be unlawful.

9. Suspension and termination

9.1 These terms and conditions will continue to apply to you until suspended or terminated, in accordance with this section 9. If these terms and conditions or your subscription terminates, it will not affect our right to receive any money which you owe to us under these terms and conditions.

9.2 We will take all commercially reasonable efforts to ensure that our services remain in operation; however, you may sometimes experience temporary interruptions. Reasons we may suspend your access to our services include to allow us to deal with technical problems or make minor technical changes, and to allow us to update our services and content to reflect changes in relevant laws and regulatory or contractual and licensing requirements.

9.3 You may terminate your recurring subscription with us at any time by navigating to your Profile page and clicking the button to unsubscribe/cancel. Upon unsubscribing, your subscription will cease at the end of the current payment period. For subscriptions based on purchase packs, termination will occur automatically upon the program’s duration expiry. Once expired, your account will revert to a Freemium status.

9.4 We may also terminate these terms and conditions and your subscription or suspend your access to our services and content at any time, including in the event of your actual or suspected unauthorised use of our services and digital content, failure to comply with our general terms and conditions, these ECOS Joint Pack Terms, or our Fair Use Policy (in the case of the ECOS Bot Feature). This includes when you do not pay for any subscription when you are supposed to.

9.5 We may also suspend or terminate these ECOS Joint Pack Terms and your subscription if we withdraw our services and content or if our agreement with La Martingale comes to an end or is suspended, provided that we give you reasonable notice before doing so. Notwithstanding the foregoing, if you have paid for a subscription that we permanently discontinue (prior to the end of your paid-up subscription period), we will refund you the portion of any pre-paid subscription amounts after our services are permanently discontinued.

9.6 If we, or you, terminate these terms and conditions, or we suspend your subscription or access to our services and content, notwithstanding clause 9.5, you accept that we shall have no liability or responsibility to you, and that (to the extent permitted by law) we will not refund any amounts that you have already paid.

Hypocampus x La Martingale – EDN+ECOS Joint Pack Subscription Terms

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE SUBSCRIBING TO OUR EDN+ECOS JOINT PACK OFFER.

Last update: 2026-06-09

1. Introduction

These Hypocampus x La Martingale – EDN+ECOS Joint Pack Subscription Terms (the “EDN+ECOS Joint Pack Terms”) apply to your purchase of our EDN+ECOS Joint Pack offer (the « EDN+ECOS Joint Pack »), which combines Hypocampus EDN and ECOS content with La Martingale’s medical fact sheets and educational materials. 

Our general terms and conditions available here are hereby incorporated by reference to these EDN+ECOS Joint Pack Terms. All the provisions of the general terms and conditions apply to your subscription to the EDN+ECOS Joint Pack. In case of contradiction between the general terms and conditions and these EDN+ECOS Joint Pack Terms, these EDN+ECOS Joint Pack Terms shall prevail.

Please note that your use of the Hypocampus ECOS Features included in the EDN+ECOS Joint Pack (including the ECOS Bot Feature) also remains subject to our ECOS Subscription Terms and our Fair Use Policy, available here.

2. How to purchase the EDN+ECOS Joint Pack

In this section, we set out how a legally binding contract is made between us.

2.1 Select the subscription of your choice among the offers included on our webpage www.hypocampus.fr/app/payment. Click on the EDN+ECOS Joint Pack offer for more information about the content, conditions of access and use, and pricing. You must check the terms of any specific subscription and all applicable terms and conditions, including the General Terms and Conditions and the Fair Use Policy, before completing your subscription to ensure you understand any restrictions or limitations that may apply. You can find specific details regarding your existing subscription by visiting our website and logging into your account.

2.3 Your subscription will be deemed accepted once the purchase process is completed (e.g. when you have received an acknowledgment from our payment service provider that the transaction is successfully completed). At this point, a legally binding contract will be in place between you and Hypocampus only, and you will be granted access to the EDN+ECOS Joint Pack. For the avoidance of doubt, your contract is with Hypocampus and not with La Martingale. We may also contact you to say that we do not accept your subscription request. This is typically for one of the following reasons: the subscription that you are signing up for is unavailable, we cannot authorise your payment, you are not allowed to enter into a subscription with us, or there has been a mistake on the pricing or description of our services or subscriptions.

2.2 When you finalise your subscription online, at the end of the online subscription process (e.g. when you click on ‘complete’), we will acknowledge it by email. Please note that when subscribing to the EDN+ECOS Joint Pack, you must agree to our payment terms by ticking the relevant checkbox at the complete stage of the purchase process.

2.4 We will supply our services and give you access to the EDN+ECOS Joint Pack until your subscription expires or is terminated in accordance with these terms and conditions. Access to the ECOS Bot Feature included in the EDN+ECOS Joint Pack remains subject to the measures set out in the Fair Use Policy in cases of non-compliance, including possible suspension or termination of access.

3. Subscription, Billing and Payment

3.1 Our EDN+ECOS Joint Pack may be available in one or more of the following formats: (i) a recurring subscription (e.g. monthly), which has no fixed end-date and renews automatically each month until you cancel; or (ii) a purchase pack, which gives you access for a specific fixed duration (i.e. the duration of the program, or a shorter period if you subscribe after commencement). The format(s) currently available for this offer are indicated on our payment page at www.hypocampus.fr/app/payment. The key differences between the two formats as regards pricing, billing and termination are set out in sections 3.2 to 3.7 below. Your access to the ECOS Grid feature is unlimited for the duration of your subscription. Your access to the ECOS Bot Feature is subject to a defined number of Bot Stations in accordance with our Fair Use Policy, available here.

3.2 We may change the price for our subscriptions, including any recurring subscription fees, from time to time, and will communicate any price changes to you in advance and, if applicable, how you can accept those changes. Additionally, we may, from time to time, offer promotional discounts through sales, packs, or other special offers.

3.3 If you hold a recurring subscription, price changes will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use our services after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing from your current subscription prior to the price change going into effect.

If you have purchased a fixed-term or “pack” subscription, any price change will not apply for the duration of your current term and will take effect only in relation to any new pack purchased after the change has taken effect.

3.4 Subject to section 4 below, if you purchase the EDN+ECOS Joint Pack on a purchase-pack basis, payment of the subscription fee will be made in a single instalment at the time of subscription. Please note that if you subscribe to a purchase pack after its commencement date, you can still purchase the plan and your fee will be prorated to the duration remaining. If you purchase the EDN+ECOS Joint Pack on a monthly subscription basis, you authorise us to charge you automatically each month until you cancel your subscription.

3.5 For recurring subscriptions, on each subscription anniversary (e.g. each month from the date of your initial confirmation email), your subscription will automatically renew for successive periods of one month on the terms and conditions set forth in these EDN+ECOS Joint Pack Terms, unless otherwise cancelled or modified by us or cancelled by you prior to each anniversary in accordance with these terms and conditions.

3.6 You may terminate your recurring subscription with us at any time. For more information about how to terminate your subscription, please visit www.hypocampus.fr/app/payment or contact us at info@hypocampus.fr.

3.7 If you terminate your EDN+ECOS Joint Pack subscription, you accept that we shall have no liability or responsibility to you, and that, to the extent permitted by law, we will not refund any amounts that you have already paid. In the event of cancellation not related to your right to cooling off (see section 4 below), you may be responsible for paying the entirety and/or remainder of your current EDN+ECOS Joint Pack subscription period. Please check your profile page on www.hypocampus.fr for more information about your individual fee-paying subscription and what you will owe in the event of cancellation.

4. Right of withdrawal

You have a 14-day right of withdrawal from the date your subscription is confirmed under French consumer law. To exercise this right, please contact us at info@hypocampus.fr within 14 days of your subscription confirmation.

Where you exercise your right of withdrawal, we will refund your subscription fee. Please note that if you have requested that access to or use of any element of the EDN+ECOS Joint Pack begin before the end of the withdrawal period – for example by accessing the content or beginning to use the ECOS Grid or ECOS Bot Feature – we are entitled under applicable law to retain a proportionate amount corresponding to the period of access or use you have already benefited from at the date of your withdrawal request. For recurring subscriptions, withdrawal will result in cancellation and a refund of any amounts paid in respect of periods not yet commenced.

5. Updates and modifications to EDN+ECOS Joint Pack content

We may update and modify any content from the EDN+ECOS Joint Pack supplied to you at any time, provided that the content shall always match the description provided to you before you signed up to our services and that such updates or modifications do not materially reduce or degrade our services. La Martingale EDN and ECOS Content may be updated by La Martingale from time to time, in particular to reflect the latest recognised medical guidelines and recommendations.

6. Ownership of EDN+ECOS Joint Pack content

6.1 Hypocampus owns, or is the authorised licensee of, all content included in the EDN+ECOS Joint Pack that we provide to you through your subscription. The Hypocampus EDN and ECOS content is owned by Hypocampus. The La Martingale EDN content is owned by La Martingale and licensed exclusively to Hypocampus for digital distribution on the Platform. The La Martingale ECOS content is owned by La Martingale and licensed to Hypocampus for digital distribution on the Platform.

6.2 When you subscribe to our services, you will not own any EDN+ECOS Joint Pack content you have access to. Instead, we give you a limited, non-exclusive, non-transferable right to access our services and use and enjoy the EDN+ECOS Joint Pack content in accordance with these terms and conditions. You will not obtain any rights of ownership or other rights (of whatever nature) in any EDN+ECOS Joint Pack content or in any copies of it. You must not conceal, change or remove any markings which show who owns any digital content such as copyright, registered trademark, or unregistered trademark markings.

6.3 All EDN+ECOS Joint Pack content, and in particular the La Martingale EDN and ECOS Content, is made available to you for your personal use only. You must not redistribute, share, or make available any part of the EDN+ECOS Joint Pack content, in whole or in part, on any network, platform, or public channel. Where a PDF export or print function is made available to you in respect of La Martingale content, this is provided solely for your own personal study purposes and does not entitle you to share or distribute that content.

7. Use of our services (which includes our website, EDN+ECOS Joint Pack content and provision of subscriptions)

7.1 Your subscription and access to and use of the EDN+ECOS Joint Pack content and services is personal and exclusive to you and you are therefore not permitted to transfer it to any other third party. Accordingly, no other person shall have any rights to enforce your subscription or these EDN+ECOS Joint Pack Terms.

7.2 You can use our services wherever you want in the world but only if you comply with local laws. Please note that some EDN+ECOS Joint Pack content may not be available outside of France or other countries of the European Union, depending on licensing restrictions.

7.3 Our provision of subscriptions and EDN+ECOS Joint Pack content is non-exclusive to you. This means we may supply the same or similar subscription services and EDN+ECOS Joint Pack content to other users. We may transfer our rights and obligations under these terms to another organisation. We will always notify you in writing if we plan to do this.

7.4 Your use of the subscription, our website and EDN+ECOS Joint Pack content may not be: (i) changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or attempt to extract the source code from our services, app, website or any content, except where any of this is allowed by law); (ii) combined or merged with, or used in, any other computer program; or (iii) distributed or sold by you to any third party.

7.5 Your use of the ECOS Features included in the EDN+ECOS Joint Pack must comply with our Fair Use Policy, available here. In particular, your account and use of all ECOS Features (grids and bot features) is personal and non-transferable, and use of bots, automation, or account sharing is strictly prohibited and could lead to account restrictions. The ECOS Bot Feature is designed for educational and training purposes only and does not constitute medical advice, diagnosis, or treatment.

8. Quality of our EDN+ECOS Joint Pack content

8.1 As a consumer, you benefit from statutory rights under the French Consumer Code, in particular the “garantie légale de conformité”, which ensures that the EDN+ECOS Joint Pack content corresponds to the description provided to you and its intended use, for a certain period of time.

8.2 We must provide you with content that complies with your legal rights. When we supply the EDN+ECOS Joint Pack content, we will use all reasonable efforts to ensure that it is free from defects, viruses, and other malicious content. However, we do not promise that the content is compatible with any third-party equipment except where we have said so on our website, and you acknowledge that there may be minor errors or bugs.

8.3 The quality of the sound and display of our content may vary from one device to another, and may be affected by a variety of factors, including your location, your bandwidth, and the speed of your internet connection. Additionally, the functionality of our site and services or accessibility to our content may vary depending on the version and compatibility of your web browser. We encourage you to use the latest versions of modern web browsers for optimal performance.

8.4 The ECOS Bot Feature included in the EDN+ECOS Joint Pack uses artificial intelligence (AI) technologies to generate interactive simulations of medical consultations. AI-generated outputs are probabilistic in nature and may not always be accurate, complete, or contextually appropriate. You remain responsible for reviewing and assessing any information generated by the ECOS Bot Feature before relying on it. AI functionalities and outputs are provided “as is” and “as available”. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the performance, reliability, or accuracy of the AI features or AI outputs, and we shall not be liable for any reliance placed upon them, except where such limitation would be unlawful.

9. Suspension and termination

9.1 These terms and conditions will continue to apply to you until suspended or terminated, in accordance with this section 9. If these terms and conditions or your subscription terminates, it will not affect our right to receive any money which you owe to us under these terms and conditions.

9.2 We will take all commercially reasonable efforts to ensure that our services remain in operation; however, you may sometimes experience temporary interruptions. Reasons we may suspend your access to our services include to allow us to deal with technical problems or make minor technical changes, and to allow us to update our services and content to reflect changes in relevant laws and regulatory or contractual and licensing requirements.

9.3 You may terminate your recurring subscription with us at any time by navigating to your Profile page and clicking the button to unsubscribe/cancel. Upon unsubscribing, your subscription will cease at the end of the current payment period. For subscriptions based on purchase packs, termination will occur automatically upon the program’s duration expiry. Once expired, your account will revert to a Freemium status.

9.4 We may also terminate these terms and conditions and your subscription or suspend your access to our services and content at any time, including in the event of your actual or suspected unauthorised use of our services and digital content, failure to comply with our general terms and conditions, these EDN+ECOS Joint Pack Terms, or our Fair Use Policy (in the case of the ECOS Bot Feature). This includes when you do not pay for any subscription when you are supposed to.

9.5 We may also suspend or terminate these EDN+ECOS Joint Pack Terms and your subscription if we withdraw our services and content or if our agreement with La Martingale comes to an end or is suspended, provided that we give you reasonable notice before doing so. Notwithstanding the foregoing, if you have paid for a subscription that we permanently discontinue (prior to the end of your paid-up subscription period), we will refund you the portion of any pre-paid subscription amounts after our services are permanently discontinued.

9.6 If we, or you, terminate these terms and conditions, or we suspend your subscription or access to our services and content, notwithstanding clause 9.5, you accept that we shall have no liability or responsibility to you, and that (to the extent permitted by law) we will not refund any amounts that you have already paid.